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    Conditional Logic

    Asked by jcntelecom on March 13, 2014 at 12:49 PM

    Okay so this form is not working I am not sure why but I have it set up to accept only what is in my condiitons and its going to another thing all together HELP PLEASE!!!!!!!

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    Answered by Carina on March 13, 2014 at 04:41 PM

    If phone number is empty condition can never be true as the mask has already one digit.

    I did a test with a similar form and could manage it to redirect if the field does not contain 500:


    Also in your form if I disable the "does not contain" conditions I can submit successfully the form. If I create a single "does not contain" rule it works fine:

    You can test here the copy of the form:


    I believe the order of that condition creates difficulties,but also as these are rules, having so many as 28 creates a conflict. Perhaps you can use a Text field to insert the "your port cannot be completed" message and use a "show/hide" condition instead. This way instead of having 28 rules, you'll have one rule with 28 actions. Maybe this will do the trick.

    Let us know if you need further assistance.

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    JotForm Support

    Answered by abajan on March 13, 2014 at 08:17 PM


    Unfortunately, if you sent a reply we didn't get it. Please post it via the following link:


    We look forward to hearing from you.

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    JotForm Support

    Answered by ashwin_d on March 14, 2014 at 02:43 AM

    Hello jcntelecom,

    We have again received an empty response from you. If you have replied from your email, please use the following URL to reply again:  http://www.jotform.com/answers/346552-Conditional-Logic#4

    Thank you!