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frazier0921Asked on March 13, 2014 at 12:52 PM
I am trying to disable two forms. I've gone to the preferences and chosen disable on both of these forms but tbey are still showing as enabled. I ended up removing the submit button for the short term but need to know what I'm doing wrong. I haven't had any trouble disabling forms in the past.
http://form.jotformpro.com/form/40406973302954
http://form.jotformpro.com/form/40344138552955
Thank you,
Christine Frazier
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pinoytechReplied on March 13, 2014 at 4:00 PM
Hi Christine,
Sorry to hear that. Actually, there are two ways to change the status of your form/s.
Method 1:
While on the "My Forms" page, click the form that you want to be disabled > click More button > select Disable Form.
Method 2:
From the form editor, click the "Preferences" button in the "Setup & Embed" tab then under "General Settings" change the status to disabled.
You can check this video: http://youtu.be/ZDLyHTxpE4s
Anyway, I've already disabled the said forms for you.
If you need our assistance again, please feel free to contact us at anytime.
Have a nice day!