I can't disable two forms

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    Asked on March 13, 2014 at 12:52 PM

    I am trying to disable two forms.  I've gone to the preferences and chosen disable on both of these forms but tbey are still showing as enabled.  I ended up removing the submit button for the short term but need to know what I'm doing wrong.  I haven't had any trouble disabling forms in the past.





    Thank you,


    Christine Frazier

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    Answered on March 13, 2014 at 04:00 PM

    Hi Christine,

    Sorry to hear that. Actually, there are two ways to change the status of your form/s.

    Method 1:

    While on the "My Forms" page, click the form that you want to be disabled > click More button > select Disable Form.

    Method 2:

    From the form editor, click the "Preferences" button in the "Setup & Embed" tab then under "General Settings" change the status to disabled.

    You can check this video: 

    Anyway, I've already disabled the said forms for you.

    If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!