How can I tell which Approval field I need to use?

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    Asked on October 28, 2021 at 11:36 AM


    I'm building out a form workflow with several tiers of if/else conditions and subsequent emails. I'd like to include approval comments in the email, but I'm not sure how the options in the Approval Fields correspond to the elements I've created in my workflow. Is there somewhere I can check to confirm that "Approve & Sign_1 comment" and others are associated with the correct approvers? Up to this point, I've been operating under the assumption that the comment order corresponds to the top-to-bottom order on my workflow, is that correct?

    Thank you

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    Answered on October 28, 2021 at 12:17 PM

    Hi, thank you for contacting support.

    Yes, that is correct. The approval comments are based on the order of your approval workflow from top-to-bottom order. This means that the first approval will have the "Approve & sign comment", the second approval will have the "Approve & sign comment_1", and so on.

    Let us know if you have further questions.

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    Answered on October 28, 2021 at 02:06 PM

    Got it. Thanks very much for confirming, Jovanne!