how to set up an autoresponder

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    Asked on March 13, 2014 at 01:49 PM
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    Answered on March 13, 2014 at 04:52 PM

    You can easily create an autoresponder by following these steps:

    1. Click on "Setup & Embed" tab on the form builder toolbar.
    2. Click on "Email Alerts"
    3. Click on "Add New Email"

    4. Select "Autoresponder Email" and click "Next"

    5. Put your Sender Name, Select your Sender Email (we advice to select "" as the Sender Email as this helps to ensure that the auto-response is not identified by the recipient's email provider as spam.) Reply-to Email should be your email address. Important: The Recipient Email should be the "Email" field of your form:

    6. Click "Next" and then "Finish" buttons to save the autoresponder email. Please be sure to save your form changes.

    You can find these steps along with extra information in this guide: Creating a form autoresponder
    Inform us if you need further assistance.