What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    diabled forms

    Asked by dimaraber on March 13, 2014 at 02:45 PM


    Thank you, you have a great service!

    I reached my limit of SSL submissions and received an email saying that my forms would be disabled by 12 p.m. EST today. I switched my forms to non-secure HTTP. I'm not sure why it was SSL in the first place b/c I didn't select that option. Can you please make sure my account and forms are no longer disabled? Please email me to confirm that my account is enabled. Thank you very much

    Page URL:

  • Profile Image

    Answered by Carina on March 13, 2014 at 05:48 PM

    If you have any payment form it also will count in the 10 monthly received payments limit:


    I have reset your SSL counter to 0, but we can only do this once.

    Your account and your forms are now available.

    Let us know if we can be of more assistance.