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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Helle, I have an contract for 12 months with you until 18april 2014. I don't whant to renew. THe invoice number is 35038481.

    Asked by fabiennepoitras on March 13, 2014 at 03:31 PM

    I just want to know what I have to do.

     

    Thanks

    thanks
  • Profile Image

    Answered by pinoytech on March 13, 2014 at 06:43 PM

    Hi,

    I've took a look at your account and its already scheduled to be downgraded on 2014-04-19. Your account however still active to PREMIUM until the paid period expires and you will not be charge again.

    Feel free to subscribe again at anytime.