Card Form > Dropdown Field: Extend height of the dropdown list for a longer visible options

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    John_Gayler
    Asked on October 28, 2021 at 04:40 PM

    Greetings, I created a form entry for Event Attendance using the list control and specified the default item to be preselected.
    When I go to fill out the form the list of options is not easily visible - I expect respondents will not guess there are other items in the list. I did include a sublabel to tell them to scroll. I know the scroll bar indicates this but it is too subtle - how can I get a longer list visible?

    https://form.jotform.com/213005584225044

    Thanks,


    John

    Screenshot
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    EltonCris
    Answered on October 28, 2021 at 09:05 PM

    I'm afraid it's not possible to edit the visible options in the dropdown field on card form. Dropdown normally has visibility options limit and can only be viewed when you scroll down. If you want all options to be visible, I suggest you use a Single Choice field instead just like the first field in your form. Just like dropdown, this allows single selection only.

    Example:

    20211029090507tn.png

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    John_Gayler
    Answered on November 04, 2021 at 03:50 PM

    My point was when I activate the drop down list, the top slot is blank and only two more items are listed making it seem as though that is the full extent of the list, which in fact has several more items. The only clue is the thin grey scrollbar, something most users will likely miss, causing them to select from the visible items only.

    I appreciate the work around, and I shall use it in future, but you should review my point to see how it can be corrected, I am sure your customers will make mistakes in their answers to questions formatted in this way.

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    EltonCris
    Answered on November 04, 2021 at 06:43 PM

    Thanks for the clarification. So far I didn't come across a similar issue but I agree that there should be a feature to extend the height of the dropdown list so you can reveal more options if you like to. I have escalated this as a feature request, once this is considered in the future, we'll inform you here.

    20211105063752Tp.png