Incomplete values issue

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    CRIATIVAPAN
    Asked on March 13, 2014 at 09:09 PM

    Hi!

     

    I'm having some issues with my form at http://www.criativapan.com.br/#!parceria/c14o5.

    Even if all the required fields are filled I got this message:

     

    Incomplete Values
    There are incomplete fields in your submission: Clique para editar... is required
    Please go back and fix the problem(s)
    As you can see, not even the broken field it says!
    Please, help me!
  • Profile Image
    EltonCris
    Answered on March 14, 2014 at 12:35 AM

    Hi,

    I just checked your form and it's working fine here. That usually happens when you submit the form leaving the required fields empty while browser's javascript is disabled. However, since you are using Wix, I would recommend you to embed your form using iframe http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This might resolved issues regarding on the form required validations not working correctly.

    Thanks!

  • Profile Image
    CRIATIVAPAN
    Answered on March 14, 2014 at 01:29 PM

    Thanks for your quick response.

    However, I did what you said and used iframe on my page, but it did not work.

    Same message here:

     

    Incomplete Values
    There are incomplete fields in your submission: Clique para editar... is required
    Please go back and fix the problem(s)
  • Profile Image
    pinoytech
    Answered on March 14, 2014 at 04:41 PM

    Hi,

    I've clone your form to investigate the issue and found out that there is one field which is set as required and that is Terms & Conditions widget which causing the issue. You can find this widget under Endereço Web field.

    Removing/deleting this widget should fix the issue.

    Feel free to contact us again if you need further assistance.