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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Incomplete values issue

    Asked by CRIATIVAPAN on March 13, 2014 at 09:09 PM

    Hi!

     

    I'm having some issues with my form at http://www.criativapan.com.br/#!parceria/c14o5.

    Even if all the required fields are filled I got this message:

     

    Incomplete Values
    There are incomplete fields in your submission: Clique para editar... is required
    Please go back and fix the problem(s)
    As you can see, not even the broken field it says!
    Please, help me!
    Page URL:
    http://www.criativapan.com.br/#!parceria/c14o5

    problem style size message
  • Profile Image
    JotForm Support

    Answered by EltonCris on March 14, 2014 at 12:35 AM

    Hi,

    I just checked your form and it's working fine here. That usually happens when you submit the form leaving the required fields empty while browser's javascript is disabled. However, since you are using Wix, I would recommend you to embed your form using iframe http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This might resolved issues regarding on the form required validations not working correctly.

    Thanks!

  • Profile Image

    Answered by CRIATIVAPAN on March 14, 2014 at 01:29 PM

    Thanks for your quick response.

    However, I did what you said and used iframe on my page, but it did not work.

    Same message here:

     

    Incomplete Values
    There are incomplete fields in your submission: Clique para editar... is required
    Please go back and fix the problem(s)
  • Profile Image

    Answered by pinoytech on March 14, 2014 at 04:41 PM

    Hi,

    I've clone your form to investigate the issue and found out that there is one field which is set as required and that is Terms & Conditions widget which causing the issue. You can find this widget under Endereço Web field.

    Removing/deleting this widget should fix the issue.

    Feel free to contact us again if you need further assistance.