- Lee-AnneAsked on July 19, 2011 at 04:25 AM
I'm trying to create a new account but it literally won't let me insert anything in the UserName field. Is something wrong? How can I correct it?
- allanftdAnswered on July 19, 2011 at 07:05 AM
Welcome to JotForm and we apologize for the inconvenience. May we ask which username are you trying to use? Please ensure that it is not yet in use (an automatic system message will tell you this) and another user suggested that you may also try pressing the ALT key while typing your preferred username in the signup page. You may also try another web browser (Firefox, Chrome) and let us know how it goes.
We shall await your response so that we can assist your further. Thank you for your patience.