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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to populate form fields with the data we already have?

    Asked by Pharmamed on March 14, 2014 at 06:38 AM

    Hello

     

    First thank you for this awesome service you provide.

    I've created my form (customer data update), but I'd like to prefil the elements we already have (name adress etc) 

     

    Of course it should be protected with a login and/or password

     

    Is this possible?

     

    Best regards

    online form name protected elements hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 14, 2014 at 10:15 AM

    Hello Pharmamed,

    Do you mean to say that you want to populate your fields from any data source or submission records? Unfortunately, we do not have such feature. If you just want to show the details of your customer, you can take advantage of our conditional logic feature to show hide address field based on the account selection. The following guide should help you:  http://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry

    But if your requirement is to pull the customer data from submission records / any external source and then update the same record. It is not possible to achieve currently.

    If your data is not in any external source but in submission list, there is a possibility to edit the submissions records. You will have to preserve the edit link. I am not sure how helpful this will be in your scenario but it is worth taking a look at the following guide:  http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 14, 2014 at 10:19 AM

    Hello Pharmamed,

    Sorry, I missed to answer your question related to password field.

    Unfortunately, it is not advisable to add a password field in your form. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Instead of password field you can use some other text and create a conditional logic to show hide fields based on your user input: The following guide should help you: http://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry

    http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    I am not sure how helpful it will be if you use edit link feature.

    Thank you!

  • Profile Image

    Answered by Pharmamed on March 14, 2014 at 11:02 AM

    Hello

     

    Yes indeed I wanted to use an external data source (XLS files for example)

     

    It would have been useful

  • Profile Image

    Answered by MartinSA on August 13, 2015 at 05:20 AM

    Hi ashwin,

    Is this possible by now? It would be very helpful!

    Thank you!

  • Profile Image

    Answered by Shadae on August 13, 2015 at 07:23 AM

    Hi MartinSA,

    Unfortunately, at this time the option is not possible. You can however use the options provided by my colleague, if it would be a suitable alternative for you.

    We do ask that you create your own thread, as this ensures that your issue will be addressed completely.

    Thank you