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PharmamedAsked on March 14, 2014 at 6:38 AM
Hello
First thank you for this awesome service you provide.
I've created my form (customer data update), but I'd like to prefil the elements we already have (name adress etc)
Of course it should be protected with a login and/or password
Is this possible?
Best regards
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Ashwin JotForm SupportReplied on March 14, 2014 at 10:15 AM
Hello Pharmamed,
Do you mean to say that you want to populate your fields from any data source or submission records? Unfortunately, we do not have such feature. If you just want to show the details of your customer, you can take advantage of our conditional logic feature to show hide address field based on the account selection. The following guide should help you: http://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry
But if your requirement is to pull the customer data from submission records / any external source and then update the same record. It is not possible to achieve currently.
If your data is not in any external source but in submission list, there is a possibility to edit the submissions records. You will have to preserve the edit link. I am not sure how helpful this will be in your scenario but it is worth taking a look at the following guide: http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date
Do get back to us if you have any questions.
Thank you!
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Ashwin JotForm SupportReplied on March 14, 2014 at 10:19 AM
Hello Pharmamed,
Sorry, I missed to answer your question related to password field.
Unfortunately, it is not advisable to add a password field in your form. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.
Instead of password field you can use some other text and create a conditional logic to show hide fields based on your user input: The following guide should help you: http://www.jotform.com/help/196-How-to-Hide-or-Show-Multiple-Fields-at-Once-Based-On-a-Single-Conditional-Entry
http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic
I am not sure how helpful it will be if you use edit link feature.
Thank you!
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PharmamedReplied on March 14, 2014 at 11:02 AM
Hello
Yes indeed I wanted to use an external data source (XLS files for example)
It would have been useful
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MartinSAReplied on August 13, 2015 at 5:20 AM
Hi ashwin,
Is this possible by now? It would be very helpful!
Thank you!