Change thank you email for respondents based on their answers

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    gbtaforms
    Asked on October 29, 2021 at 04:10 PM

    Hello - I need a conditional logic set up so that respondents get one email if they answer yes to a question, and another if they answer no. I see I can get different thank you pages, but I need that to go to their email as well. How can I do this?

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    Laura
    Answered on October 29, 2021 at 07:12 PM

    Hi,

    It is possible to set conditions on how the emails are sent.
    Please see our guide below:
    How-to-send-email-based-on-users-answer


    Let us know if you need help with setting up the conditions, and we are happy to help.

  • Profile Image
    gbtaforms
    Answered on November 01, 2021 at 11:57 AM

    Hi Laura - we're looking for conditional emails to go to the form respondent based on their answers, not internal staff like that guide has.

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    Amos_W
    Answered on November 01, 2021 at 02:15 PM

    Hi there,

    If you wish to send the respondent a mail based on his answers,

    That can be easily be done using Autoresponder.

    Please have a look at the following article,

    https://www.jotform.com/help/26-setting-up-an-autoresponder-email/

    Feel free to contact us if you need any further assistance,

    Thank you