How to disable the hCaptcha for my form

  • Profile Image
    Oliver 
    Asked on October 31, 2021 at 03:25 AM

    Hi, I embeded Jotform into my sales page, but the hCaptcha is breaking the layout of my page.

    Whenever a user submits a form, the hCaptcha is triggered and then the user would be sent to the top of the page. Also, the hCaptcha layout is not working well with the mobile page.

    I really have to disable the hCaptcha function perhaps we can do this by addding a Google recaptcha to override it?


    I could not find where to disable the hCaptcha, it's really breaking my AD.

    Hope to hear from you soon.


    Thank you!

    Best Regards,

    Oliver

  • Profile Image
    Patrick
    Answered on October 31, 2021 at 03:31 AM

    Hi Oliver,

    I don't see a Jotform account with your email address.

    Can you please pass us the page URL on which you've embedded your form? We'll check and get back to you accordingly.

    Thank you!