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    Pictures to large to download on form? how do i fix

    Asked by chrisdsutton on March 14, 2014 at 03:39 PM
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    Answered by Cesar on March 14, 2014 at 06:18 PM

    I take it you refer to the Form: https://www.jotform.com/40725343740955.

    I have checked the only submission you have your form:

    https://shots.jotform.com/cesar/screens/wateringissues.jpg

    After clicking on the link below the image I was able to download the image. In any case I have added it to my DropBox account for you to access it: here

    If you are having issues downloading files due to transmission loss. I would you advise to limit the size of the files user are able to download to a smaller size 5-7MB. As it is up to 14.6MB limit at this time.

    You should receive much less transfer errors this way.

    Do let us know if you need further assistance. Thank you.