We cannot put data in our form. We think there's a glitch in the system right now. We tried to open the account in a laptop and desktop both not worki

  • frontofficeam
    Asked on October 31, 2021 at 10:44 PM

    1635734568 617f54283ecdb  Screenshot 10

    We cannot put data in our form. We think there's a glitch in the system right now. We tried to open the account in a laptop and desktop both not working. Please assist us the soonest.

  • Yau_C
    Replied on November 1, 2021 at 12:53 AM

    Hi,

    There are two forms in your account.

    Please specify the form url. Looking forward to your reply. Thanks.

  • frontofficeam
    Replied on November 1, 2021 at 4:33 AM

    Here's the URL https://form.jotform.com/211471660023040. When we edit the submission and we need to put additional data in the form, the section where we have to put the data is not clickable. When we type to the form, it's not showing up. Then if we hover to other areas of the form, that's the time it will show up the text.

  • Rehan Support Team Lead
    Replied on November 1, 2021 at 4:43 AM

    Greetings,

    Your form seems to be working normally here. I'm able to fill the complete form without any issues.

    1635756206 617fa8aee20bf  Screenshot 10

    Should you need further assistance then please let us know.

    Thanks