What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    download uploaded documents

    Asked by nvmarketer on March 14, 2014 at 06:31 PM
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    JotForm Support

    Answered by BDAVID on March 14, 2014 at 11:25 PM

    Hi, to download the uploaded documents, click on MY FORMS, select the form, and click on Submissions.

    Then click on the link to dowload the file:

    Also, when you set up your email notifications, the link to download the file will be added there. Let us know if you have any question, we will be glad to assist you.

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    Answered by nvmarketer on March 15, 2014 at 12:04 AM

    Thanks for your response. It appears there is no way to download ALL uploaded files at once in a zip file...that would be a really useful feature. I have a client who uploads roughly 15-20 files per submission and it's a nuisance to have to download each one separately.

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    JotForm Support

    Answered by Welvin on March 15, 2014 at 02:50 AM


    There's actually a Jotform App that can download all uploaded files to your form. However, it requires a knowledge with Ruby Programming: http://apps.jotform.com/app/file_downloader.

    An easier way is to download each file from your form submissions page.