I need help transfering all of my forms from one account to another

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    Asked on March 15, 2014 at 12:21 PM

    IN our recent change up of web administrators for my site, the password for our jotform was lost and we cannot retrive it because my old web guy is unreachable..  I read a similar post where Jotform was able to transfer all of someones forms to a new account they created, this is exactly what i need to do.  I can awnser any security questions, and as you can see in my email, this is infact my site. Please help me jotform!!!

    old jotform username login - drewwebs

    new username which i need all of my forms transfered to- rachelagf


    The example i have attached is just one of our forms, I need to recover all of them.  Please help Jotform! 


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    Answered on March 15, 2014 at 01:23 PM

    Hello rachelagf,

    For security reasons, we cannot transfer the forms without the consent from the account owner. Upon checking the account, I found that the forms were last edited just few days ago.

    Here are the available options for you:

    1. Ask the drewwebs user to send us a message to transfer the forms to your account.

    2. You can clone the forms in your own account. Please be noted that you will have to re-embed the forms in your web page again. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Form URL to clone:  http://www.jotform.us/form/33565986603162 I believe form cloning option will be best option for you. If required, we will help you build this form again.

    Do get back to us if you have any questions.

    Thank you!