How can my change my card on file

  • Crystal Caldwell-Edwards
    Asked on November 1, 2021 at 12:01 PM

    My card was lost and deactivated I am unable to use it till I get my replacement card how can I change my card on file.

  • Nina Japitana
    Replied on November 1, 2021 at 12:49 PM

    Hi there,

    I am sorry to hear that your card was lost. Hoping you'd get a replacement card asap.

    To update your billing card, follow these steps:

    1. Click the user menu icon at the top-right side of the page.

    2. Click your username to access the Account page.

    1635785214 618019fee096b Screenshot 10

    3. Go to the Billing tab and close the My Plan section so you can conveniently view the Payment Method section.

    1635785230 61801a0e3643a Screenshot 21

    4. Click the Change Credit Card button and update your card on the provided Credit Card Information window.

    1635785248 61801a20654e1 Screenshot 32

    1635785262 61801a2e2e9a5 Screenshot 43

    This article has more information on how to do it- How to Change Billing Credit Card

    Have a nice day!

    Nina