How can my change my card on file

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    Crystal Caldwell-Edwards  
    Asked on November 01, 2021 at 12:01 PM

    My card was lost and deactivated I am unable to use it till I get my replacement card how can I change my card on file.

  • Profile Image
    Nina Japitana 
    Answered on November 01, 2021 at 12:49 PM

    Hi there,

    I am sorry to hear that your card was lost. Hoping you'd get a replacement card asap.

    To update your billing card, follow these steps:

    1. Click the user menu icon at the top-right side of the page.

    2. Click your username to access the Account page.

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    3. Go to the Billing tab and close the My Plan section so you can conveniently view the Payment Method section.

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    4. Click the Change Credit Card button and update your card on the provided Credit Card Information window.

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    This article has more information on how to do it- How to Change Billing Credit Card

    Have a nice day!

    Nina