How can my change my card on file

  • Profile Image
    Crystal Caldwell-Edwards  
    Asked on November 01, 2021 at 12:01 PM

    My card was lost and deactivated I am unable to use it till I get my replacement card how can I change my card on file.

  • Profile Image
    Nina Japitana 
    Answered on November 01, 2021 at 12:49 PM

    Hi there,

    I am sorry to hear that your card was lost. Hoping you'd get a replacement card asap.

    To update your billing card, follow these steps:

    1. Click the user menu icon at the top-right side of the page.

    2. Click your username to access the Account page.


    3. Go to the Billing tab and close the My Plan section so you can conveniently view the Payment Method section.


    4. Click the Change Credit Card button and update your card on the provided Credit Card Information window.



    This article has more information on how to do it- How to Change Billing Credit Card

    Have a nice day!