Remove files due to storage

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    crazy4golfaz
    Asked on November 01, 2021 at 03:30 PM

    how can i remove files from my account so i get back under the storage limit? All of them are backed up to Dropbox so i dont need super old ones stored.

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    BDAVID
    Answered on November 01, 2021 at 06:53 PM

    Thank you for contacting us. You need to delete submissions that contain files in order to clear the upload space. Please note that you need to also purge them from trash: https://www.jotform.com/help/377-how-to-delete-form-submission-data/