my form is turning any special characters into html codes when I submit it to my customers.

  • Adrian Jantz
    Asked on November 1, 2021 at 3:48 PM

    my form is turning any special characters (like " or &) into html codes when I submit it to my customers. why?

  • Parker JotForm Support
    Replied on November 1, 2021 at 7:03 PM

    Hello,

    Can you please provide more details such as what form it's happening on and where in the form. If you could provide screenshots it will help a lot as we're not sure where we should even be looking. Is this in an email, in the table, inbox, on your form itself?

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/