my form is turning any special characters into html codes when I submit it to my customers.

  • Profile Image
    Adrian Jantz 
    Asked on November 01, 2021 at 03:48 PM

    my form is turning any special characters (like " or &) into html codes when I submit it to my customers. why?

  • Profile Image
    parker
    Answered on November 01, 2021 at 07:03 PM

    Hello,

    Can you please provide more details such as what form it's happening on and where in the form. If you could provide screenshots it will help a lot as we're not sure where we should even be looking. Is this in an email, in the table, inbox, on your form itself?

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/