Forms not accessible

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    Kristen Bechtold  
    Asked on November 01, 2021 at 04:15 PM

    Why can I not retrieve my forms?

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    Parker
    Answered on November 01, 2021 at 07:19 PM

    Hello,

    Looking through your email logs sent to bronzedbykristen@gmail.com it appears that your account is HIPAA but you have downgraded to a free plan. HIPAA accounts require a Silver or Gold subscription and until you upgrade your forms will be disabled.