How do I load photos?

  • Profile Image
    Asked on November 01, 2021 at 05:44 PM
  • Profile Image
    Answered on November 01, 2021 at 08:47 PM

    Hi Chan,

    The screenshot is from a mobile so the following information will help you uploading photos to your jotform mobile forms.

    Please check that guide:


    Please follow the steps and let me know how it went.

    Best regards,


  • Profile Image
    Answered on November 01, 2021 at 08:53 PM

    Hello Chan,

    Are you trying to access the uploaded photos by you on any form? or you are the owner of the form where the photos were uploaded?

    This might be related to the privacy settings of the account, who is the owner of the forms. They have enabled the privacy settings so that the uploads could only be accessed when he is logged into his account.

    Please check this guide:

    Let us know if you have any further queries.