I would like to know how to retrieve a document that was sent through jot form

  • LaVetta Ray
    Asked on November 1, 2021 at 6:14 PM

    Good evening,

    I would like to know how to retrieve a document that was sent through jot form. I saved the file however I cannot retrieve it for my records. Can you please help me with this situation. The receiver has received the form however I do not have record of the form on file

    Jotform Thread 3474519 Screenshot
  • LaVetta Ray
    Replied on November 1, 2021 at 6:17 PM

    Good evening,

    I just sent an email about my experience with jot forms. The screenshot I sent, the email on the form isn’t to whom I set the form to. I sent the form to VP Records if that may help retrieve the documents

  • Jessica JotForm Support
    Replied on November 1, 2021 at 10:49 PM

    Hello,

    Are you referring to the form: 213005612172845? Would you like to access the submissions of the form? If yes, the form is associated with the username: chaudmyrie. Kindly consider requesting a password reset email to reset your password, and have access to your account back.