retrieve deleted form

  • Profile Image
    sharpie
    Asked on March 16, 2014 at 08:02 AM

    I highlighted one form to delete and it deleted all my current submissions can these be retrieved?

  • Profile Image
    ashwin_d
    Answered on March 16, 2014 at 09:13 AM

    Hello sharpie,

    When you delete a form, it is not deleted completely. It is just moved to trash folder. Upon checking your account trash folder, I found that you have several forms there but none of them have any submissions. If you have deleted it from the trash folder as well, there is no way to recover the form and submissions.

    The only way to recover the deleted submissions is from your submission email which you would have received in your email inbox. 

    It is advisable that you should integrate your form with google spreadsheet which will always have a copy of submission records. The following guide should help you:  https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    Thank you!