"Continue Forms Later" link leads to server.php error

  • Profile Image
    raschelle
    Asked on November 01, 2021 at 11:46 PM

    Hello, hope you are keeping well.

    I have recently started using Jotform for our clients and I'm wondering how do I use the option for "Continue Forms Later"? I was able to send the saved draft link to my email (screenshot below).1635824559_6180b3af1491a_Picture1.png

    However, when I tried to continue and submit the form later, there is always a server error. It seems that I can't use the saved draft to submit the form. How can I rectify this error? Kindly advise.

    1635824659_6180b413cf207_Picture2.png

    Regards,
    Raschelle

  • Profile Image
    Tommaso_F
    Answered on November 02, 2021 at 04:11 AM

    Hello Raschelle,

    Could you please share with us the form having the issue? 

    We would like to test if we can replicate the issue.

    Regards.

  • Profile Image
    Tommaso_F
    Answered on November 02, 2021 at 05:49 AM

    Hello there,
    We were not able to replicate the issue.

    1635846361_618108d917015_

    Allow me to report it to our back-end team for further checks.
    As soon as possible, we will be back to you.