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edtrost1961Asked on November 2, 2021 at 6:06 AM
I have an Expiry Date field on a Membership Application Form that won't allow anyone to enter a future date into it but I can't look into it as I can't find my forms.
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Richie JotForm SupportReplied on November 2, 2021 at 6:10 AM
I have checked your account but I can't seem to find any forms.
Can you please share the form URL with the issue for us to check?
Looking forward for your response.
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edtrost1961Replied on November 2, 2021 at 4:33 PMHi Richie,
Here is the url
https://form.jotform.com/212527751584864
since the update to Jotform version 3 (I think) the forms are not visible in my account but still work. So they must live somewhere.
This form has the issue with the Expiry Date.
Thanks for looking into this.
Cheers
Ed
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Ed Trost
www.trost.com.au
0467 808 008
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Christian JotForm SupportReplied on November 2, 2021 at 7:11 PM
Hello edtrost1961!
Thank you for providing the URL!
As it appears, looks like the reason you're unable to select future dates is, the Future option is unchecked.
Also, I am seeing two separate accounts, one with an @gmail and another one with an @blinkstudio.com.au. You will have to be logged in to your Jotform account with @blinkstudio.com.au email to be able to amend the form.
Let us know if this works for you. Thanks!
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edtrost1961Replied on November 2, 2021 at 7:44 PMHi Christian,
Thank you, Thank you, Thank you - for sorting this out. I thought I was going nuts when I couldn’t find my forms.
Thanks for the prompt and professional support service.
Cheers
Ed
–––––––––––––––––––––––––––––––––
Ed Trost
www.trost.com.au
0467 808 008
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Christian JotForm SupportReplied on November 2, 2021 at 8:48 PM
Good evening Ed!
It's my pleasure to help. I'm glad we are able to resolve this matter. Please just let us know if you need any help in the future.
Regards