Unable to login and access form

  • Srdjan Jankovic
    Asked on November 2, 2021 at 6:28 AM

    Dear all, I can't login into Jotform (click on login button on website and nothing happens) and our forms are note usable by using a web browser. Scre

    Jotform Thread 3475619 Screenshot
    Page URL: https://form.jotform.com/212863013228348
  • John Support Team Lead
    Replied on November 2, 2021 at 6:32 AM

    I was able to access your form here without any issues:

    1635849034 6181134a52a2d Screenshot 10

    So maybe the issue is with the network you are using. Could you please try accessing the form or login using a different network (or mobile data)? You can also try using a VPN service (US/EU region) and see if it makes ay difference.

    If one of these worked, then we can confirm that it's with the current network you are using. Please contact your IT admin/network admin/ISP for further assistance in whitelisting Jotform to the network.