Is it possible to turn off HIPAA password for PDFs

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    drshu.medical
    Asked on November 02, 2021 at 06:45 AM

    Is it possible to turn off HIPAA password for PDFs when this is emailed to them through the autoresponder?

    thanks

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    Tommaso_F
    Answered on November 02, 2021 at 07:46 AM

    Since your account is HIPAA enabled, I'm afraid there's no workaround for this since password protection is required for HIPAA Compliant PDF files.

    On the HIPAA Complaint accounts, it is not possible to use PDF Atttacments without the password. But you can provide the password to your users to allow them to download the PDF.


    NOTE: This is not the password of your account. You can create a different password for each email alert.  


    If you have any further questions - we are here to help.