What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have your forms on a couple of my websites but the forms do not show up on any Android mobile devices. see dlalicata.com in the sidebar.

    Asked by Erik  on March 16, 2014 at 03:08 PM
    Mobile Android sidebar
  • Profile Image

    Answered by pinoytech on March 16, 2014 at 03:35 PM

    Hi Erik,

    Sorry for the inconvenience that may have caused. I've took a look at your website url where your form is embedding using Android simulator and I was able to reproduce it. Can you please try to re-embed your form using iFrame embedding method to fix the issue? Below is iFrame code of your form.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotform.co/form/31706318528859" frameborder="0" style="width:100%; height:457px; border:none;" scrolling="no"></iframe>

    Please do update us for any progress.

    Thanks!

  • Profile Image

    Answered by Erik  on March 17, 2014 at 08:20 AM
    I need you to use an actual android. A simulator is still a pc. I have simulators as well and I don't get the results either. This a wordpress installation if that helps.
    Sent from my U.S. Cellular® Smartphone
    ...
  • Profile Image
    JotForm Founder

    Answered by aytekin on March 17, 2014 at 10:19 AM

    Have you tried the iframe version provided on pinoytech's response. Your email client probably removed the from the email. To see the code please visit the forum thread here:

    http://www.jotform.com/answers/347586

  • Profile Image

    Answered by localpinpoint on March 21, 2014 at 11:50 AM
    That did work. The problem I have now is the responsiveness of the form. How/where do I amend the code for better integration?

    ...
  • Profile Image
    JotForm Support

    Answered by TitusN on March 21, 2014 at 01:41 PM

    We can help with that as well, but not on this thread.

    Please open a new one using this link

    Thanks.