How to delete payment filed in form?

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    kvaneperen
    Asked on November 02, 2021 at 10:17 AM

    I am new to Jotform so I have a feeling I selected a payment form when I created my fundraiser yesterday. Is there a way to deactivate the payment feature? I just need the form as a way for people to place an order. Thanks!

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    Saeed
    Answered on November 02, 2021 at 10:36 AM

    Hi there,

    Thanks for reaching out to us.

    To to delete the payment option field, open the form in Form Builder. After that, select the payment field and click the Trashcan icon to delete it. Here is a screencast to demonstrate how you would go about this:

    1635863628_61814c4c3c4bf_

    Please feel free to reach out to us in case of any further questions.

  • Profile Image
    kvaneperen
    Answered on November 02, 2021 at 11:49 AM

    Thanks for the speedy response! I did that and it gives a Paypal Error message to anyone who fills it out.

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    Vincent
    Answered on November 02, 2021 at 12:00 PM

    Hi,

    Sorry for the confusion.

    Please check my screencast on how to remove the Payment field and replace it with the Product List field. You can use the Product List field without real payments.

    1635868785_61816071e1cc2_vs3251351.gif

    I hope this information helps. Please try it and let us know if you need further assistance