The products has disappeared from the form

  • matchup
    Asked on November 2, 2021 at 10:31 AM

    Please help! Everything in my store has disappeared! It no longer shows qty, sizes, customer logo, or prices. Just the description. Everything was perfect at last edit. What has happened?

    https://form.jotform.com/213005112991142

  • Sweta JotForm Support
    Replied on November 2, 2021 at 11:48 AM

    Greetings!

    We are sorry for the inconvenience this has caused.

    Could you please check if any of the previous version has the products? You can revert it to a previous version.

    Guide to check the Form Revision:

    https://www.jotform.com/help/294-how-to-view-form-revision-history/

    We are waiting for your response.

    Thanks.



  • matchup
    Replied on November 3, 2021 at 8:28 PM

    Please help, ASAP! For some reason, our form is not adding the tax before our customer checks out. How do we fix this? The customer has already gone live with the link.

    We did a few test runs and the tax always showed up. Not sure why this is happening now?


    https://www.jotform.com/build/213005112991142

    Page URL:

    https://www.jotform.com/build/213005112991142