I need help with my plan

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    Asked on November 02, 2021 at 10:50 AM

    I received a message I need to upgrade but as I am on an old plan I don't know what to upgrade to. I don't want to lose the rate I am paying (£45 for Premium for a year)


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    Answered on November 02, 2021 at 11:34 AM

    Hello Catherine,

    Thank you for reaching out.

    I have checked and you have more than enough space (3GO left).

    To not loose your rate ( as we do not propose it anymore), I would recommend exporting or deleting some old submissions just so that you can free up some space.

    But you have time before reaching that point. This message only appears when your storage is filled at 70%.

    Best regards

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    Catherine Rapley 
    Answered on November 02, 2021 at 11:54 AM

    Thank you!