What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Server Error: Upload directory isn't available

    Asked by halucinated on March 16, 2014 at 06:18 PM

    People are telling me that they are getting a server error when trying to upload to my form.

    I just upgraded my account. It seems as though that the cache needs to be resetted? I have also rembedded my form.

    Please help me out with this.


    Thank you!



    Page URL:

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    JotForm Support

    Answered by EltonCris on March 16, 2014 at 10:11 PM


    Our sincere apologies for any inconveniences caused.

    We are now aware of this problem and our developers are now working to get this resolved as soon as possible. Please bear with us as we try to fixed this issue.

    Thank you so much for your patience and for reporting this matter.

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    JotForm Support

    Answered by EltonCris on March 16, 2014 at 11:05 PM

    The problem is now fixed.


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    Answered by halucinated on March 17, 2014 at 08:16 AM

    Awesome thanks!