What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I get the error: Upload Directory Isn't Available?

    Asked by Hermonizer on March 16, 2014 at 06:58 PM


    Thank you for the great forms!

    I have just started using one on: http://www.warehouseservicecenter.com/enter-service-issue/

    However, at the end when the user can upload a picture, it keeps saying that the upload directory isn't available. 

    Any advice?




    Page URL:

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    JotForm Support

    Answered by EltonCris on March 16, 2014 at 10:28 PM

    Hi Renu,

    Our sincere apologies for any inconveniences this has caused. We are now aware of this problem and our developers are now working to get this resolved as quickly as possible. Please bear with us as we try to fixed this problem.

    Thank you for your patience.


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    JotForm Support

    Answered by EltonCris on March 16, 2014 at 11:05 PM

    The problem is now fixed.