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  • Profile Image

    jotforms not loading on my sites today- or big delays

    Asked by cohenglass on March 16, 2014 at 08:47 PM

    www.albionchambers.co.nz 

    http://www.taupocounselling.co.nz/

     

    etc

     

    your forms are not loading on my sites - or taking 3 minutes to load ! the rest of the sites load fine. this is at 13.42pm NZT on 17/03/2014. are you backing up your servers or something??

     

    :(

     

    CJG

    Page URL:
    http://www.taupocounselling.co.nz/

    www 3
  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 17, 2014 at 04:27 AM

    CJG

    I received an internal server error on your site the first time I visited it - you probably should take a note of that. After refreshing, your site loaded fine.

    I went to the Contact & Location page afterwards but I did not have problems loading the form. It loaded 100% in around 7 seconds on my end.

    Can you let me know if such is not the case on your end and that you are still having problems with it?

  • Profile Image

    Answered by cohenglass on March 17, 2014 at 05:30 PM

    Hello and thanks for the reply
    Yes- I still have this problem today
    The form is not loading at all on this page....and other forms
    http://www.albionchambers.co.nz/contact-us/4534791459
    :(
    --
    Cohen Glass
    Wireless Media
    P: 09-889 3615
    M: 0275-361665
    ...
  • Profile Image
    JotForm Support

    Answered by abajan on March 17, 2014 at 08:14 PM

    Hi Cohen,

    Unfortunately I'm unable to replicate the issue. The form at http://www.albionchambers.co.nz/contact-us/4534791459 loads normally on my end. Not sure what's happening here. Hopefully, my colleagues can weigh in with a solution.

  • Profile Image
    JotForm Support

    Answered by abajan on March 17, 2014 at 08:16 PM

    Is your computer behind a firewall of some sort?

  • Profile Image

    Answered by cohenglass on March 17, 2014 at 08:40 PM

    yeah could be i guess- i am just using a new network here- so will check
    thank you- will update
    :)
    --
    Cohen Glass
    Wireless Media
    P: 09-889 3615
    M: 0275-361665
    ...
  • Profile Image

    Answered by cohenglass on March 18, 2014 at 05:00 PM

    i have figured this out- the jot forms are not showing when logged in to
    moonfruit - once logged out there are ok
    :)
    --
    Cohen Glass
    Wireless Media
    P: 09-889 3615
    M: 0275-361665
    ...