Upload space?

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    bovanehairstylist
    Asked on November 02, 2021 at 01:44 PM

    Good afternoon,

    I tried to delete the cache to make more "upload space", but that didn't work. I even deleted all of the submissions - still didn't work.

    How can I clear the space?

    Thanks!


  • Profile Image
    Christopher_T
    Answered on November 02, 2021 at 03:17 PM

    Greetings,


    You have to permanently delete the submission data from the trash folder as shown in the image below.
    1635880419_61818de302011_
    1635880514_61818e428ff7b_
    1635880570_61818e7a3727a_
    Guide: How to Delete Form Submission Data

    Best Regards

  • Profile Image
    bovanehairstylist
    Answered on November 04, 2021 at 08:08 PM

    Thank you!

  • Profile Image
    bovanehairstylist
    Answered on November 04, 2021 at 08:41 PM

    Bummer - still not working. Help!

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    Cecile_A
    Answered on November 04, 2021 at 09:35 PM

    Hello,

    I have recalculated your upload space and your account is no longer overlimit.

    Should you have any other concerns, kindly let us know.

    Thank you.