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bovanehairstylistAsked on November 2, 2021 at 1:44 PM
Good afternoon,
I tried to delete the cache to make more "upload space", but that didn't work. I even deleted all of the submissions - still didn't work.
How can I clear the space?
Thanks!
Page URL: https://form.jotform.com/72715266351153 -
Christopher JotForm SupportReplied on November 2, 2021 at 3:17 PM
Greetings,
You have to permanently delete the submission data from the trash folder as shown in the image below.
Guide: How to Delete Form Submission Data
Best Regards -
bovanehairstylistReplied on November 4, 2021 at 8:08 PM
Thank you!
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bovanehairstylistReplied on November 4, 2021 at 8:41 PM
Bummer - still not working. Help!
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Cecile JotForm SupportReplied on November 4, 2021 at 9:35 PM
Hello,
I have recalculated your upload space and your account is no longer overlimit.
Should you have any other concerns, kindly let us know.
Thank you.