PayPal Checkout: Credit Card payments showing error

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    Asked on November 02, 2021 at 03:02 PM


    We have had different clients today and yesterday say that the debit/credit card option is saying error once they hit submit. Is there something going on your end that would be affecting this? Paypal with debit card is working just fine for them. They each tried a couple times, but got sent to an error page each time.

    Thanks for any help!

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    Answered on November 02, 2021 at 07:03 PM

    Your form is configured properly from what I can see. It also appears that card payments worked properly for previous submissions in your form.

    If every new card payment is declined, please contact PayPal support. Sometimes, there could be restrictions related to the merchant's account, and PayPal support can help with that.