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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Progress Bar widget should show form as 100 percent complete when only required fields have been filled

    Asked by SiteSmart on March 16, 2014 at 10:20 PM

    The progress bar widget was added but does not work.  

    When you are on the final question, the progree bar is not even half way.

    How can I fix this and if this is a bug, I can't see the widget it the form to remove it?


    Help!  Thanks! 

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    Answered by SiteSmart on March 16, 2014 at 11:30 PM

    This is the form url http://form.jotformpro.com/form/40568816122959

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    JotForm Support

    Answered by ashwin_d on March 17, 2014 at 06:31 AM

    Hello SiteSmart,

    Upon checking your form, I was not able to replicate the issue you are having. I did input in every field of your form and the progress bar seems to work as expected. Please check the screenshot below:

    You have several non-required fields in your form which need to be filled. Did you input all the form fields in your form? Do input in all fields and get back to us if the issue persists.

    Thank you!

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    Answered by SiteSmart on March 18, 2014 at 01:03 AM

    Thanks for your response.

    When only the mandatory fields are entered, when you get to the end of the form, the progress bar looks as though it's incomplete.

    Is there a way around this?


    Thanks heaps.


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    JotForm Support

    Answered by abajan on March 18, 2014 at 06:26 AM

    Hi Jane,

    Although that's a reasonable expectation, there's currently no setting in that widget to make it work like that. However, I'll submit a ticket requesting that functionality. In the meantime, the widget can be removed by going into the form preferences and disabling the Show Progress Bar on Form option: