Is it possible to change to a non-HIPAA account?

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    Zelek
    Asked on November 02, 2021 at 03:22 PM

    Please let me know.

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    Saeed
    Answered on November 02, 2021 at 04:20 PM

    Hi there,

    Yes, you can switch back to non-HIPAA compliant accounts from HIPAA compliant one.

    Here's how to disable HIPAA in your account.

    1. Go to your Account Settings > Data or click this link https://www.jotform.com/myaccount/data

    2. Then click Disable HIPAA Compliance to disable HIPAA in your account. Note that the process takes time because it will require decryption of your data and moving them out of the HIPAA server.

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    If you have any other questions or concerns, please let us know