What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can we make a hidden fields show when viewing submissions.

    Asked by seaba on July 19, 2011 at 02:38 PM
  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 19, 2011 at 09:16 PM


    Are you referring to hidden boxes, or fields that were hidden by conditions? The submissions page automatically hide empty fields by default, so hidden boxes that do not have default values set will always be hidden. A conditionally hidden field will be hidden as well if it wasn't filled with a value by the user.

    To make these fields show on your submissions page, click the small settings icon to the right of the page and then uncheck the option AutoHide Empty Fields


    You should then be able to see all the fields in your form, including those that were left empty by people who submitted the form.

    Hope you find this answer satisfactory. Let me know if there's anything else you require assistance with. Thank you and have a nice day!


  • Profile Image

    Answered by seaba on July 20, 2011 at 09:58 AM

    Hi Neil,

    Thanks so much for getting back to me so quickly.  I tried the AudoHide and it does exactly what you say it will do.  What I've decided to do, however, is to populate my hidden field with a "." (a period), and leave AutoHide on.  That way, I don't have to also look at all the optional fields that the user chose to leave empty.

    It's not the most elegant workaround, but it works for me, so I'm OK with it.  Thanks for your help.  It pointed me in the right direction.


  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 20, 2011 at 10:31 AM

    Hi Linsey,

    Great to know that you have figured a workaround. I did not know at first what exactly it is that you were trying to achieve, due to the lack of information in your original post. The solution I offered is a general one, which could fit whatever your need is.

    Glad to hear that my solution was able to lead you to a workaround that works best for you. As always, our support team are eager and able to help you in any way we can. Let us know if there's anything else that you require assistance with. Thanks!