Form does not allow multiple entries

  • TMU_Marketing
    Asked on November 2, 2021 at 5:58 PM

    Even though I have a disable entries since we get unlimited request, every time users try to submit a form it will show this message. We need to have an open unlimited request entry instead of limited

    1635890269 6181b45dc7c17 Screen Shot 202 Screenshot 10

    Jotform Thread 3477747 Screenshot
  • Billy JotForm Support
    Replied on November 2, 2021 at 9:56 PM

    Hello,

    I hope you're doing well and thanks for reaching out.

    We apologize for any inconvenience this has caused you. The form's Unique Settings seem to be turned off already. I've cleared your form's cache so kindly check again.

    1635904456 6181ebc8cf104  Screenshot 10

    We'll be waiting for your response.