What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not getting a reset your password email

    Asked by Lee on July 19, 2011 at 03:00 PM
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    Answered by allanftd on July 20, 2011 at 12:22 AM

    Hello Lee,

    Kindly check your spam or junk folder and let us know if it is there or not. If not, kindly provide an alternative email address where we can quickly send you the password reset instructions. We'll await your response.

    Our apologies for the inconvenience. Thank you for using JotForm!