Can captcha be removed from my forms?

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    nhatfire109
    Asked on November 02, 2021 at 09:00 PM

    Is it possible to not have captcha show on my forms?


    We are looking to do a paid subscription but havent done that yet

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    Cecile_A
    Answered on November 02, 2021 at 10:36 PM

    Hello there,

    Thank you for contacting support.

    Please note that we have an anti-spam measure in place. The captcha is only asked when we detect unusual traffic from the IP or if the system detects that the submissions are suspected to be coming from a bot, the reason why it asks for it to verify that the one making the submissions is indeed a human. 

    If you want us to disable the anti-spam check in your forms, please let us know so that we can whitelist your account.

    Looking forward to your reply.

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    nhatfire109
    Answered on November 02, 2021 at 10:43 PM

    Thank you, I will let you know if it becomes an issue!

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    Cecile_A
    Answered on November 02, 2021 at 10:45 PM

    We'll wait for your confirmation then.

    Should you have any other concerns, kindly let us know.

    Thank you.