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Charles_EwingAsked on November 3, 2021 at 4:39 AM
Hi,
The "thank you" page does not display when I submit any of the IFRAME EMBED WIDGETS form.
I am trying to create a basic multiple payment form and I followed every step form the user guide but the thank you page still does not display after submitting.
Page URL: https://form.jotform.com/213058233762049 -
Sam_GReplied on November 3, 2021 at 6:56 AM
Hello Charles_Ewing,
I have cloned and tested your form and was able to get the thank you page.
Please note that the Iframe Embed widget will let you embed an iframe (an HTML document embedded into another HTML document) into your form.
To receive the submission inside the iframe embed widget, you need to submit the form inside the iFrame Embed widget before submitting the main form. Please try it and let us know if you need further help.
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Charles_EwingReplied on November 5, 2021 at 4:44 AM
Hi,
We tried again and we still have the same issue. We have tried with few different forms, and we don't get the thank you page on any on the forms that are embed with the Iframe Embed widget AND have a Stripe payment option. When we try with other forms that don't require any payment option, we are able to get the thank you page.
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Sam_GReplied on November 5, 2021 at 5:52 AM
Hello Charles_Ewing,
I sent a test submission to your form and it did go through.
May we ask for the console logs error when you send submissions.
https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers/
We will wait for your response.