Product order form - multiple questions

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    arogyaglutenfreefoods
    Asked on November 03, 2021 at 04:56 AM

    Please help here to setup product ordering page

    1. Few days back, there was an option to select Indian rupees but now it is not there. Please see it to.
    2. Payment integration you provide are limited for Indian users. It is more card and PayPal user. I am fine with it but i want to give more option to them, like COD. Is there are way to do that? Or, can i remove this payment section and allow the customer to place an order directly?
    3. Shipping fee - I want to give the customer free delivery if they shop more than a set amount. But i am not able to do that? It does not mention any threshold amount above which free shipment will be there.
    4. Can i add some notes to highlight something, say tell them about free shipment?
  • Profile Image
    Lorenz_A
    Answered on November 03, 2021 at 11:14 AM

    Hi there,

    Few days back, there was an option to select Indian rupees but now it is not there.

    The Indian rupee is still a supported currency for most of the available payment integration we have.

    You just need to change the currency and set it to INR.

    1635952468_6182a754eae43_The Easiest Onl

    Payment integration you provide are limited for Indian users. It is more card and PayPal user. I am fine with it but i want to give more option to them, like COD. Is there are way to do that? Or, can i remove this payment section and allow the customer to place an order directly?

    You can use Purchase Order as a payment option since it doesn't process real payments, so you can use it for cash on delivery & bank transfer, please follow the below guide to integrate this option to your form:

    https://www.jotform.com/help/460-how-to-create-payment-form-with-purchase-order

    Shipping fee - I want to give the customer free delivery if they shop more than a set amount. But i am not able to do that? It does not mention any threshold amount above which free shipment will be there.

    Unfortunately, it is not possible to set the shipping fee to free if they go over a certain threshold amount. You can charge a shipping fee per product item or per transaction.


  • Profile Image
    arogyaglutenfreefoods
    Answered on November 05, 2021 at 02:25 AM

    Regarding point #2. Purchase order option is greyed out.

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    Niko_N
    Answered on November 05, 2021 at 06:44 AM

    Greetings,

    Please note that it is only allowed to have one payment field added to your form at the same time. Thus, if you already have a payment field added to your form (like PayPal integration for instance), the other payment field (including purchase order) will be greyed out.

    To avoid that, you can simply remove the existing payment field from your form, then add the purchase order field instead. Your previously defined products will be saved and automatically added to the purchase order field.

    Thank you!