Mailchimp Integration: Unable to Map Full Name to Mailchimp

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    Asked on March 17, 2014 at 07:59 AM


    I have a question. When I try to integrate MailChimp to my form, I entered the API keys, and then the form asks which list I want to use and so on, and on the next page (the Match Form Fields page), I was able to match the email with the email field correctly, but on the second row, I cannot match the Full Name with the Full Name Field from the dropdown menu because the Full Name Field does not appear on the drop down menu. Can anyone help me?

    Thank you so much.

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    Answered on March 17, 2014 at 11:23 AM


    Thank you for contacting us.

    To map full name try to delete the First Name and Last Name field in your mailchimp account. Please follow this guide.

    1. Login to your mailchimp account and go to Lists.

    2.  Click on the List Name you have created
    3. Click on Settings and choose List Fields and Merge Tags
    4. Delete First Name and Last Name then add it back again.
    5. Then choose Add a field then choose Text
    Once you have created back the First Name and Last Name field you can reintegrate the form then try to Add New Option

    a. Choose Add New Option
    b. You should now be able to see the field named "Full Name"
    Then you can test the form and see if mapping the field was successful.
    If you need further help please don't hesitate to ask.
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    Answered on March 28, 2014 at 02:00 PM
    Thank you!! It worked!!