PDF print

  • takeya.acu
    Asked on November 3, 2021 at 7:50 AM

    Hi,

    I printed my Medical history PDF form and some part of the form didn't show on the print. I can see everything on submission online or email. Please advice me how to fix this problem.

    Thanks,

    Minako.


  • Jovanne JotForm Support
    Replied on November 3, 2021 at 8:35 AM

    Hi Minako, thank you for contacting support.

    Could you please try to create a new PDF template and see if that can help?

    1635942889 618281e932ec7 Screenshot 10

    Please give it a try and let us know how it goes.


  • takeya.acu
    Replied on November 5, 2021 at 8:45 AM

    Thanks for your help Jovanne. I made new one and it worked.

    Minako.