Invalid email

  • Dr. Damian Nesser
    Asked on November 3, 2021 at 10:54 AM

    Hi 👋…

    Hope well. Sorry to bother you again. I tried to log in but it’s stating my email 📧 is ‘invaded!’ This is my email for all accounts. Please fix. Thanks 😊 so much! Dr. N.

    Jotform Thread 3479731 Screenshot
  • Niko_N
    Replied on November 3, 2021 at 1:46 PM

    Greetings Dr. Damian,

    As I can check on the screenshot, you have a sign-up/registration page opened and thus the system indicates that a JotForm account already exists with that email address.

    So, please make sure to choose the login option, instead of SIGN UP:

    1635961156 6182c9445eebf IMG 6336 Screenshot 10

    1635961333 6182c9f5d704d IMG 6335 Screenshot 21

    Please check and let us know if you have further questions.

    Thank you!