Failed Server Problem

  • Profile Image
    LogiCore
    Asked on March 17, 2014 at 10:23 AM

    The user attachments are of my form are failing to download from emails sumitted by the form. One item is a .doc and the other a .jpg .

    I get the message "Failed - Server Problem" when I attempt to download the attachments.

    I also get this message (.doc):

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
     <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>BACD1D7FE2F8881D</RequestId>
    <HostId>
    YRM56QsP1CuRGSjPLk2HR1ywM9NiRcw48Qv4tcq3Hvw/DzwD7N7Fhg+kq3xNs/YP
    </HostId>
    </Error>
    What is causing this?
  • Profile Image
    aytekin
    Answered on March 17, 2014 at 11:31 AM

    Sometimes, it takes long time for an upload to be synced on our servers. The solution is to check the link again in a few minutes. Do you still have the problem? Can you send me the URL where you see this problem?