Failed Server Problem

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    Asked on March 17, 2014 at 10:23 AM

    The user attachments are of my form are failing to download from emails sumitted by the form. One item is a .doc and the other a .jpg .

    I get the message "Failed - Server Problem" when I attempt to download the attachments.

    I also get this message (.doc):

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>
    What is causing this?
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    Answered on March 17, 2014 at 11:31 AM

    Sometimes, it takes long time for an upload to be synced on our servers. The solution is to check the link again in a few minutes. Do you still have the problem? Can you send me the URL where you see this problem?