Adding a Sub-Account

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    sfriday
    Asked on March 17, 2014 at 11:43 AM

    I am attempting to add a sub-account that will be able to access and view submissions on my account.  I have set up the sub-account as described in the support material.  However, when the sub-user accesses his account, the shared forms are not visible.  

    How do we get this set up so he can see my forms and submissions.  

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    nickwolf
    Answered on March 26, 2014 at 12:44 PM

    I am having the same problems as well.

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    Carina
    Answered on March 26, 2014 at 02:42 PM

    @nickwolf you will be answered in your threads.

    I could replicate this situation. I forwarded this to our developers' team so they can look better into this. You will get an update via this thread once they have news.

    Thank you

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    Jeanette
    Answered on March 26, 2014 at 04:18 PM

    The issue should now be fixed, but it may take some time for the database replication to catch up.

    Cheers!