My account was suspended and restored but I'm still having trouble.

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    Asked on November 03, 2021 at 02:53 PM

    My account was suspended and restored. I would like to know why it was suspended so I can make the necessary changes. Also, paypal is no longer working as a form of payment on my form.

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    Answered on November 03, 2021 at 05:05 PM

    Hi there,

    I'm currently checking your account and I don't see any record of it being suspended. Can you please tell us what kind of issue are you encountering so we can check on it for you? And if you can send us a screenshot of the issue itself, that'll be better. You can follow this guide for additional information: How to Post Screenshots to Our Support Forum.

    As for your Paypal Integration, are you using it as a checkout widget? Because if you are, then the widget that you should've used is the Paypal Checkout widget. That'll allow you to use it as a checkout widget. Please follow this guide for more details: How to Integrate Form to PayPal Checkout.

    If you have any other questions, please don't hesitate to reach back out to us. Thank you!